Magic Encyclopedia: First Story
Publisher: Alawar Entertainment
Developer:
Magic Encyclopedia: First Story
User Reviews
Post a reply << Go BackTopic: Glitches
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Hi EI, When I played the demo, I found that with the matching the symbols to the moving lines, the symbols wouldn't fill in. They just disappeared, when I clicked on the moving one. Didn't matter where I clicked on the moving symbol. Maybe it's another glitch.....
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Well before I body in cold water to get rid of all the steam I have from my anger I just want you to know I emailed five people plus the tech support. I just cannot believe this. Frustration isn't even the word for it. I sure hope chilitxgirl reads this before she too downloads the "new and improved version".
If you need addresses go to the bottom page in Alawar and you will see a blue box and there is a line that says addresses just click that and the names of the "in charge" people are there plus when you get to the address page in the upper right hand corner is the tech support link.
EIEIO
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Should read, "before I put my body". We need an edit button for people, like me, whose fingers go faster than the brain.
EIEIO
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El, I'm glad that you are keeping us updated on the glitches in this game. I am not going to buy it from Alawar because of the glitches. Maybe it will show up on other sites in the near future. I know if I wait and buy it from Big Fish that I can get help it there are still glitches. Thank you!
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Well first of all I would like to say good morning to everyone. I'm new here. I have to agree with EIEIO. I've also e-mailed tech support regarding these glitches. I could e-mail the other representatives because the page isn't working this morning so I can't get the addresses. Needless to say this is probably the last time that I ever buy a game from Alawar. Which is a shame because they do have some interesting games. Magic Encyclopedia was a lot of fun but b/c of this glitch I can't play any further. Hope they fix them soon. How does a gamesite release a game with this many glitches?????
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This is not the first time Alawar has released a game with glitches. When Natalie Brooks: Secrets of Treasure House came out it had a lot of glitches.
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Welcome Bella, I hope to see you at the Gamezebo Gamers Breakfast Club, lots of eats and lots of good company.
I wrote them and just said I wanted a refund. As I said they have the money and the heck with our problems. I will stick with BFG from now on.
Still eats at the table so come on down!!!
EIEIO
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What a wonderful? response I received this morning from the US rep:
Hello,
If you've received this email, it's because you sent a message about problems with Magic Encyclopedia to an Alawar email address that wasn't intended for customer support. However, this message is to let you know that your emails have been forwarded to the game's producer, who will be looking at all reported problems. An updated version of the game will likely be released. The best way to be notified of updates is through our newsletter, to which you can subscribe on our Web site at www.alawar.com. Thank you for your patience (and for playing our games).
Best,
DavidTo say I am upset is putting it very mildly. Sure doesn't seem like a corrected version will be out. The game will be deleted from my computer and I hope that not too many people are playing with a game that has a glitch.
Anybody want to have a "Kiss Your Money Good-Bye" party?
EIEIO
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I did send another email telling them I would like a refund because I do not like flushing my money down the toiled!!!
Better go over and visit the breakfast crowd before I start foaming at the mouth because I am so angry. Need a few smiles.
EIEIO
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Should read toilet? Never ever type when you first get up.
EIEIO
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Glitches
Report as InappropriatePosted on 08/17/08, 07:22am
I downloaded new version but I had to start back at level one. After downloading I got to the Scythian Burial Mound and where you are to match identical signs the board is one big blank.
Once again I contacted the US rep and also filed a tech support email and once again I am waiting for a reply. I did request a refund due to the fact that I have a great deal of trepidation starting all over AGAIN only to run into another glitch and starting from Level one AGAIN!!!!
I will once again start another email campaign to Alawar and keep you informed. This company sure is different than BFG. The few problems I have had with a game from BFG was taken care of within hours. Also TeeGee was great when we had problems with Saqqarah.
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