Elementals: The Magic Key
Publisher: Playrix Entertainment
Developer: Lucky Soft
Elementals: The Magic Key
User Reviews
Post a reply << Go BackTopic: Elementals: The Magic Key Forum Now Open
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I downloaded the game "Elementals: The Magic Key " and I, too, had problems of it executing. It would freeze right at the outside frame. No pictures or anything.
The game site "Playrix" system requirement call for RAM: 512 MB .. but I don't think that would have cause this problem for I play games with that requirement.
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Did you guys try contacting Playrix customer support (support@playrix.com)?
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Nope , not yet.. thank you for the link.. !
EDIT: just sent them an e-mail. Hopefully it can be fixed. Could be hopefully just a bug and not something that has to be bought or missing on my pc.
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I recieved e-mail from Playrix support and was asked to send a "dxdiag" report to them. After I did that, I already had uninstalled the game so I redownloaded it , installed and it started up just fine. No hesitation at all
. Maybe if you uninstall the game, redownload it and install, it might do the trick. It is quite an interesting game.
And was very please how helpful and quick playrix support came thru and also with another e-mail sent to me with another way to get a report to them but since after I redownloaded, and installed , I did not need to use the other report thingy... for it worked great.
Hope this helps you, bj2trainer and anyone else that might have had a problem.
Again, thank you, Olivia...
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Hi Olivia I redownload from playrix and still dont work! This is really frustanting and can not undestand why the said that the game work in Vista!
See you guys and have a great day!
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The e-mail i sent my "dxdiag" report to is the one Olivia wrote in her post which is support@playrix.com so they could find out what kind of problem could be happening.
They also sent another e-mail to me with another report that could be run that my guess is from the developers themselves.
Maybe if you could run "dxdiag" and save that report and attach it to an e-mail and send it to them, they might be able to see why and also send you the same "luckysoftdiagnostictool" for you to run and send back to them.
I hope this helps. It is close to the weekend and i don't know if support people work weekends... alot don't as i found out thru other game sites..
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with all of their games I have this problem, not just this one
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Oooooooh.. that is not good.. sorry to hear that Lauder. Didn't know that.
Sorry about that.
I was hoping i could help out .. not often i get on these forums to try. Something in their games must not agree with the computer.
Hubby desperately wants on the computer so i have to go..
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Elementals: The Magic Key Forum Now Open
Report as InappropriatePosted on 10/08/09, 05:45pm
Hi everyone,
The forum for Elementals: The Magic Key is now open. You can ask questions and talk about the game here.
The game can be downloaded at Playrix
Game Info:
Plunge into the captivating world of magic and mystery inhabited by elementals. Embark on a thrilling adventure to help Albert, a young magician, restore the Key of Eiron and save his sister kidnapped by Sibelius, a wicked sorcerer. You’ll never feel lonely in your fascinating travels – your aide, Felly, will faithfully follow you, no matter what obstacles you face. Solve brain-teasing puzzles, hunt for cleverly hidden items and try your hand in challenging board battles in this amazing game full of surprises!
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