Problems with Big Fish - can't play games - anyone else

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Problems with Big Fish - can't play games - anyone else

Hi, is anyone else having a problem playing a Big Fish game today? I can't get them to play, regardless if I try from my desktop or the game manager. And yes, I know to contact Customer Service and I'm doing that, I'm just curious if it's just me or not and if anyone had the problem, how'd they fix it. I am very impressed with BFG's customer support but it's Sunday which means I won't get a response until at least tomorrow.


Yeah, never mind, my bad. I launched another game and it launched fine so I realized it was just a problem with that one particular game (Behind the Reflection). I uninstalled and reinstalled and all is well. Let's hope this isn't the dumbest thing I do all day.

I just today reloaded some of my games because I reinstalled my computer and had no problems. The new games I didnĀ“t try because they are nothing for me.

The BFG games manager was doing some weird things. It seemed to be reinstalling games because older games would need me to press the Activate button. Hence I assumed there was more of a problem than there was.

Sometimes the game manager seems a little bit crazy Tongue out. Then I delete and reinstall it and it works fine for some time.

Ahh, management.......Tongue out

FYI, all. Some people recently got a beta for a new game manager (for both Mac and PC) and it worked for some, but didn't work at all, for others. I imagine they'll have a new one out before too long, (survey for the beta GM is now closed) although none of my friends, who beta tested the most recent GM, have received any further information.

 

Unless, they rolled out a new one already and didn't tell anyone. Works for some; doesn't work at all for others.

Good to know.

 

I think in this case, it was just the game. I'm not always notified when there's a new version/patch/release of a game. Very rarily does it appear in the game manager (it recently did for Shadow Wolf Mysteries but I don't remember the last time I had seen it). For the latest Cake Mania, I had to download it myself. I know there was a new version of this game and maybe that was its way of telling me.

 

Does the game manager look different? Did you like it?  I got my anniversary plush Felix in the mail today.

PersistentCat said..

Good to know.

 

I think in this case, it was just the game. I'm not always notified when there's a new version/patch/release of a game. Very rarily does it appear in the game manager (it recently did for Shadow Wolf Mysteries but I don't remember the last time I had seen it). For the latest Cake Mania, I had to download it myself. I know there was a new version of this game and maybe that was its way of telling me.

 

Does the game manager look different? Did you like it?  I got my anniversary plush Felix in the mail today.

I didn't beta test the GM; some friends of mine did and I just reported what they mentioned. I assume they're probably planning to fix whatever's been broken for so long, in the most recent incarnation.

 

For those who tested, It either worked okay or it didn't work at all. There was no appreciable difference, for those who got it to work, certainly not in the way it looked.

Cool, thanks.